Cookie Policy
Introduction
This Cookie Policy explains how Nexoid ("Nexoid," "we," "us," or "our"), the company operating the Trakory platform, uses cookies, pixel tags, web beacons, and similar tracking technologies (collectively, "cookies") when you access and use https://www.trakory.com.
This Cookie Policy should be read together with our Privacy Policy. By continuing to use our Services after reviewing this policy, you acknowledge the use of cookies as described herein.
Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential to the operation of the Services and cannot be disabled. They enable authentication, session maintenance, and core platform functionality.
Legal Basis: Legitimate interest in providing a functional and secure platform. Consent is not required.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| trakory_session | Trakory / Nexoid | Maintains authenticated session state | Session |
| trakory_auth_token | Trakory / Clerk | JWT token for API authentication | Session / 7 days |
| trakory_csrf | Trakory / Nexoid | CSRF protection token | Session |
| __clerk_db_jwt | Clerk | Authentication state management | Session |
| __session | Clerk | User session identification | Session |
3.3 Functional and Preference Cookies
These cookies remember your preferences and settings to provide a consistent platform experience.
Legal Basis: Consent (where required) or legitimate interests in platform usability.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| trakory_theme | Trakory / Nexoid | Dark/light mode preference | 1 year |
| trakory_lang | Trakory / Nexoid | Language preference | 1 year |
| trakory_ui_prefs | Trakory / Nexoid | UI layout & display preferences | 1 year |
| trakory_onboard | Trakory / Nexoid | Onboarding completion status | 90 days |
3.4 Analytics and Performance Cookies
These cookies collect information about how users interact with the Services to help us diagnose issues and improve the platform.
Legal Basis: Consent (where required) or legitimate interests in understanding platform performance.
Trakory uses Google Analytics (Google LLC) to collect aggregated usage statistics. You may opt out using the Google Analytics Opt-Out Browser Add-on.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_[ID] | Google Analytics | Session state for Analytics 4 | 2 years |
| _gid | Google Analytics | Distinguishes users within 24 hours | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
| sentry-sc | Sentry | Session tracking for error correlation | Session |
3.5 Third-Party Integration Cookies
Certain integrations used to deliver the Services set their own cookies, governed by those third parties' privacy and cookie policies. Stripe sets cookies for fraud prevention during payment flows. Clerk sets cookies to manage authentication state.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __stripe_mid | Stripe | Fraud prevention | 1 year |
| __stripe_sid | Stripe | Session fraud detection | 30 minutes |
Cookie Duration
Session Cookies: Deleted when you close your browser. Used to maintain state during a single session.
Persistent Cookies: Remain on your device for a specified period or until manually deleted. Used to remember preferences across sessions and support analytics.
Managing and Controlling Cookies
You can manage cookies through your browser settings, including blocking cookies, accepting only first-party cookies, and deleting existing cookies. Disabling strictly necessary and security cookies will impair your ability to authenticate and use the Services.
Opt-out tools: Google Analytics, NAI Opt-Out, DAA Opt-Out.
Because there is currently no industry standard for responding to Do Not Track browser signals, Trakory does not currently alter its data collection practices in response to such signals.
GDPR Cookie Rights
If you are located in the European Economic Area or the United Kingdom, you have the right to withdraw consent for non-essential cookies, object to cookies deployed on legitimate interests, and receive clear information about the cookies we use. Contact contact@nexoid.com to exercise GDPR cookie rights.
CCPA Cookie Rights
California residents have the right to know what personal information is collected through cookies, to request deletion, and to opt out of the sale or sharing of that information. Nexoid does not sell personal information collected through cookies. Contact contact@nexoid.com to exercise CCPA rights.
Analytics Disclosures
Trakory uses Google Analytics for web analytics. We do not use cookies for targeted or behavioral advertising, and we do not allow third-party advertising networks to place tracking cookies on our platform.
Consent Management
Where required by applicable law, we obtain your consent before deploying analytics, preference, and performance cookies. Strictly necessary and security cookies are deployed without consent. You may withdraw or update your cookie preferences at any time.
Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in cookies used or legal requirements. We will update the “Last Updated” date when changes are made and provide additional notice for material changes.
Contact Information
Email: contact@nexoid.com
Website: https://www.trakory.com